● Technology Done Right

Web Solutions
for Every
Business Niche

MPICS Digital is a global technology agency headquartered in London, with offices in Kigali, Uganda and South Sudan — delivering world-class websites, digital marketing and 24/7 technical support in one seamless monthly subscription.

250+
Businesses Launched
98%
Client Retention
12+
Industry Niches
MP
Client Dashboard
Real-time Performance
12.4K
Monthly Visitors
↑ 34%
£8.2K
Revenue Generated
↑ 21%
99.9%
Uptime
✓ Active
4.8s
Load Time
✓ Optimised
Traffic Sources
Organic SEO
72%
Social Media
51%
Paid Ads
38%
✓
Domain + Hosting Included
All plans. Zero setup fees.

Full-Stack Digital Services

Everything your business needs to thrive online — from design to deployment, marketing to maintenance.

🌐

Web Design & Dev

Bespoke, mobile-first websites built with modern frameworks. Fast, accessible, conversion-focused.

WordPressReactShopify
📈

Digital Marketing

Data-driven campaigns across SEO, PPC, social media and email to grow your audience.

SEOGoogle AdsMeta Ads
🚀

Domain & Hosting

Premium managed hosting, 99.9% uptime SLA, free SSL, CDN, daily backups — all included.

Free DomainSSLCDN
🛠

Technical Support

UK-based support 24/7. Updates, bug fixes, performance monitoring, proactive security.

24/7MonitoringSecurity
🌟

Brand Identity

Logo design, colour systems, typography and brand guidelines that make you unforgettable.

LogoStyle Guide
📷

Content & Social

Professional content creation and social media management to keep your brand front of mind.

ContentVideoScheduling
📱

Mobile App Design & Dev

Native and cross-platform mobile apps for iOS and Android — beautifully designed and engineered for performance and user delight.

iOSAndroidReact NativeFlutter
🎓

IT & AI Training

Hands-on training programmes in IT fundamentals, artificial intelligence, machine learning, and automation — for teams and individuals at every level.

AI TrainingIT CoursesConsulting
🤖

AI Chatbot Development

Custom AI-powered chatbots for customer service, lead capture, and internal automation — integrated into your website, app, or WhatsApp.

GPT-4WhatsApp BotLive Chat AI
📞

AI Telephone Answering

Never miss a call. Our AI telephone receptionist answers 24/7, takes messages, sends instant email & SMS alerts, and transfers calls — from £14.99/mo.

24/7 AnsweringLocal NumberSMS AlertsCall Transfer

Built for Your Niche

Tailored digital solutions across every major industry vertical.

🍴 Restaurants & Food 🏥 Retail & E-commerce 🏠 Real Estate 💉 Healthcare 💼 Professional Services 💫 Beauty & Wellness 🏫 Education & Coaching 🛠 Construction & Trades 🎶 Entertainment 📄 Finance & Legal 🚕 Automotive ⛰ Travel & Hospitality

Zero Surprises.
Everything Included.

No hidden extras. No setup fees. All standard with every subscription.

🌐Free Domain Name
🔒Free SSL Certificate
☁Managed Web Hosting
📊99.9% Uptime SLA
🔄Daily Backups
📱Mobile Responsive
⚡CDN Acceleration
🛠Technical Support

Launch in 4 Simple Steps

From signup to live website — we handle everything.

01

Choose Your Plan

Pick a subscription that matches your goals. Upgrade or downgrade anytime.

02

Brief & Discovery

We learn about your business, competitors, and goals in a dedicated onboarding call.

03

Design & Build

Our team designs, develops and tests your site. You approve every step.

04

Launch & Grow

Your site goes live with domain, hosting, and support active from day one.

Trusted Across the UK

Real results from real businesses.

★★★★★

"MPICS Digital transformed our online presence. Bookings increased by 65% within 3 months. The all-in-one subscription made everything so simple."

SB
Sarah Briggs
The Bloom Clinic — Beauty
★★★★★

"The Professional plan gave us a stunning e-commerce site, SEO, and social media — for less than we were paying for hosting alone before."

JM
James Morley
Morley's Outdoor — Retail
★★★★★

"As a multi-location restaurant group, the Enterprise plan handles everything. Great value and an incredible support team."

AP
Amara Patel
Spice Route Restaurants

Ready to Grow Your Business Online?

Free consultation. No commitment. Just straight-talking advice.

● No setup fees  |  ● Cancel anytime  |  ● UK-based support

Technology Done Right

We're a global digital agency headquartered in London, with offices in Kigali (Rwanda), Uganda and South Sudan — passionate about helping businesses across Africa, the UK and beyond thrive online. Visit us at mpicsdigital.com

Born from a belief that great digital work should be accessible to all

Founded in London and proudly operating across Kigali (Rwanda), Uganda and South Sudan, MPICS Digital was built on a simple conviction: every business — regardless of size, sector, or geography — deserves a powerful, professional online presence. From East African startups to UK enterprises, we remove the complexity, combine everything into one clear monthly subscription, and deliver world-class digital work at accessible prices.

Today we serve 250+ clients across 12+ industries and 4 countries — from sole traders in Kampala to enterprises in London — all receiving the same level of care, creativity, and technical excellence. Visit us at mpicsdigital.com.

2018
Founded
250+
Clients Served
4
Countries
18
Team Members
🏠

What Drives Everything We Do

🎯

Results First

We measure our success by your growth — traffic, leads, and revenue are what matter.

🔓

Total Transparency

No hidden fees, no jargon. You always know exactly what you're paying for and why.

⚡

Cutting-Edge Tech

We stay ahead of industry trends so your business always has a competitive digital edge.

🤝

Partnership Mindset

We don't just build your website — we become your long-term digital partner.

Our Services

A complete digital ecosystem — every service your business needs, under one roof, on one monthly subscription.

Everything From Design
to Digital Dominance

🌐

Web Design & Development

Bespoke, mobile-first websites that convert. Built on modern frameworks with performance and accessibility at their core.

  • Custom WordPress & Headless CMS
  • React & Next.js applications
  • Shopify & WooCommerce stores
  • Landing page optimisation
  • Accessibility & performance audits
📈

Digital Marketing

Data-led campaigns that grow your audience, increase leads, and maximise ROI across every channel.

  • Technical & on-page SEO
  • Google Ads & PPC management
  • Meta & social paid advertising
  • Email marketing automation
  • Conversion rate optimisation
🚀

Hosting & Infrastructure

Enterprise-grade managed hosting with everything included — no technical knowledge required on your end.

  • Free domain name registration
  • Free SSL/TLS certificate
  • Global CDN acceleration
  • Daily automated backups
  • 99.9% uptime SLA guarantee
🛠

Technical Support

Round-the-clock UK-based support so your business never skips a beat — proactive, not reactive.

  • 24/7 technical helpdesk
  • Software & plugin updates
  • Security monitoring & patches
  • Performance monitoring
  • Dedicated account manager
🌟

Brand Identity & Design

A complete visual identity that makes your brand instantly recognisable and builds lasting trust.

  • Logo design & variations
  • Colour palette & typography
  • Brand guidelines document
  • Stationery & print design
  • Social media templates
📷

Content & Social Media

Compelling content that tells your story and keeps your audience engaged across every platform.

  • Copywriting & blog content
  • Social media management
  • Photography & video production
  • Influencer outreach
  • Content calendar planning
📱

Mobile App Design & Development

From concept to App Store — we design and build stunning, high-performance mobile applications for iOS and Android. Whether you need a customer-facing app, an internal business tool, or a full digital product, our mobile team delivers experiences users love.

  • iOS (Swift / SwiftUI) development
  • Android (Kotlin / Jetpack Compose)
  • Cross-platform apps (React Native & Flutter)
  • UI/UX design & interactive prototyping
  • App Store & Google Play submission
  • Push notifications & in-app messaging
  • API & backend integration
  • Ongoing maintenance & version updates
🎉 What We Build
🎁E-commerce & retail apps
📅Booking & appointment systems
💰Fintech & payment apps
🏫EdTech & eLearning platforms
💉Health & wellness apps
👥Community & social platforms
📦Logistics & delivery apps
🚀 From Idea to Launch

We handle the full product lifecycle — discovery, wireframes, design, development, QA testing, and App Store launch. Average project timeline: 8–16 weeks.

🎓

IT Training & AI Consulting

We equip individuals and teams with the digital skills and AI knowledge needed to thrive in a rapidly evolving technological landscape — from beginner IT literacy to advanced machine learning and AI strategy consulting for businesses.

  • IT fundamentals & digital literacy programmes
  • Artificial Intelligence & Machine Learning training
  • Prompt engineering & generative AI workshops
  • AI strategy consulting for SMEs & enterprises
  • Automation & workflow optimisation consulting
  • Microsoft 365 & Google Workspace training
  • Cybersecurity awareness training
  • Bespoke corporate training programmes
🌟 Training Formats
📺Live online & on-demand video courses
🏢In-person workshops (London, Kigali, Kampala, Juba)
🤝1-to-1 AI consulting sessions
🏛Corporate team training (onsite)
📊 Available in 4 countries

Delivered across London, Kigali, Kampala and Juba. Remote programmes available worldwide.

🤖

AI Chatbot Design & Development

We design and deploy intelligent AI chatbots that work around the clock — capturing leads, answering customer queries, booking appointments, and automating support — seamlessly integrated into your website, mobile app, or WhatsApp Business.

  • Custom GPT-4 powered chatbots
  • WhatsApp Business & Messenger bots
  • Website live chat AI integration
  • Lead qualification & booking automation
  • Multi-language support
  • CRM & helpdesk integration (HubSpot, Zendesk, Salesforce)
  • Conversation analytics & reporting
  • Ongoing training & optimisation
⚡ What Your AI Chatbot Can Do
✓ Answer FAQs 24/7 without human intervention
✓ Qualify and capture leads automatically
✓ Book appointments into your calendar
✓ Process orders and take payments
✓ Escalate complex queries to your team
✓ Speak multiple languages fluently
✓ Integrate with your existing tools & CRM
📞
New Service

AI Telephone Answering Service

Never miss a business call again. Our AI-powered telephone receptionist answers every call professionally, 24 hours a day, 7 days a week — taking detailed messages, sending instant email and SMS notifications, and transferring calls when needed. From just £14.99/month.

  • Dedicated local UK phone number included
  • AI answers calls in your business name
  • Instant email notification of every message
  • SMS message alerts at £0.09 per message
  • Call transfer included (up to plan minutes)
  • 24/7/365 — never miss a call
  • Call recordings & transcripts
  • Custom greeting & business information
📞
MPICS AI Receptionist
Answering call now...
LIVE
"Thank you for calling MPICS Digital. I'm your AI assistant. How can I help you today?"
✉ INSTANT EMAIL SENT
Caller: John Smith (+44 7700 900001)
Message: "Enquiring about your Professional plan. Please call back."
Time: Today, 14:32
📴 SMS ALERT SENT
New voicemail from John Smith. Click to listen. — MPICS Digital AI

Not Sure Which Services You Need?

Book a free discovery call and we'll map out the perfect solution for your business.

Our Work

Real client websites and showcase projects — each one crafted to deliver measurable results. Visit our live client sites directly from the portfolio.

Projects We're Proud Of

urbanedar.com LIVE SITE
● Live

Urbanedar

A modern, professionally designed website delivering a polished brand experience and seamless user journey across all devices.

Web Design Visit site ↗
fixitlocall.com LIVE SITE
● Live

FixItLocall

A local services platform connecting customers with trusted tradespeople — built for lead generation, trust, and fast mobile performance.

Web Design Visit site ↗
atlassouthes.com LIVE SITE
● Live

Atlas Southes

A bold, content-rich website built for authority and reach — featuring a clean layout, strong brand identity, and optimised content structure.

Web Design Visit site ↗
🏥

Morley's Outdoor Store

Shopify e-commerce with 4,200+ products, custom filters, and abandoned cart automation.

E-commerce
🌟

The Bloom Clinic

Complete brand identity, booking system, and digital marketing for a beauty clinic group.

Branding
📈

Spice Route Restaurants

Multi-location SEO, Google Ads, and social media management driving 200% traffic growth.

Marketing
💉

MediCare Clinics

GDPR-compliant patient booking portal with EHR integration and CQC-standard design.

Web Design
💫

LuxeCosmetics

Luxury beauty e-commerce with subscription boxes, loyalty rewards, and influencer dashboard.

E-commerce

Transparent Pricing

One monthly subscription. Everything included. No surprises, no hidden fees.

Plans for Every Business

From sole traders to large enterprises — a plan built for your ambitions.

Monthly
Annual Save 20%
Starter
£49/mo

For sole traders and small businesses going online.

  • ✓1-page professional website
  • ✓Free .co.uk domain name
  • ✓Managed hosting (5GB)
  • ✓Free SSL certificate
  • ✓Mobile-responsive design
  • ✓Contact form + Analytics
  • ✓Email support
  • ✓SEO optimisation
  • ✓Social media
Growth
£99/mo

For growing businesses wanting a full digital presence.

  • ✓Up to 5-page website
  • ✓Free .com domain name
  • ✓Managed hosting (20GB)
  • ✓Free SSL + CDN
  • ✓On-page SEO
  • ✓Blog / news section
  • ✓Social media setup (2)
  • ✓Priority email support
  • ✓E-commerce / booking
Enterprise
£399/mo

Comprehensive digital transformation for larger organisations.

  • ✓Unlimited pages + custom dev
  • ✓Multi-domain management
  • ✓Managed hosting (200GB)
  • ✓Advanced SEO + content
  • ✓Full paid media management
  • ✓CRM integration
  • ✓Full social media mgmt
  • ✓VIP 24/7 support
  • ✓Quarterly strategy sessions
🛒 E-commerce Add-on
Add a fully-managed online store to any plan. Includes product pages, payment gateway, inventory, and order notifications.
+£49/mo

Never Miss a Call Again

A professional AI receptionist answering your calls 24/7 — with a dedicated local number, instant email alerts, SMS notifications and call transfer.

AI Voice Starter
£14.99/mo

Perfect for sole traders and small businesses wanting 24/7 call answering.

  • ✓Dedicated local UK number
  • ✓AI answers in your business name
  • ✓Instant email of every message
  • ✓SMS alerts — £0.09 per SMS
  • ✓Call transfer — up to 50 mins/mo
  • ✓Call recordings included
  • ✓Custom AI greeting
  • ✓Multiple departments
  • ✓CRM integration
AI Voice Pro
£79/mo

For businesses needing enterprise-grade AI telephony with CRM integration.

  • ✓Up to 3 local UK numbers
  • ✓AI answers in your business name
  • ✓Instant email of every message
  • ✓SMS alerts — £0.09 per SMS
  • ✓Call transfer — up to 500 mins/mo
  • ✓Full call recordings & transcripts
  • ✓Custom AI personality & scripts
  • ✓Unlimited departments & routing
  • ✓CRM integration (HubSpot, Salesforce)
📞
Local Number
Dedicated UK local number on every plan
✉
Instant Email
Every message emailed to you immediately
📴
SMS Alerts
£0.09 per SMS — pay only what you use
🔁
Call Transfer
50 to 500 mins transfer included per month

Additional call transfer minutes charged at £0.04/min. SMS at £0.09 each. All prices ex-VAT. Local numbers are standard UK geographic numbers (01/02 prefix).

Frequently Asked Questions

Can I change my plan at any time?+

Yes — you can upgrade or downgrade your subscription at any time. Changes take effect from your next billing cycle and we'll handle all the technical migration seamlessly.

Is there a setup fee or contract?+

No setup fees and no long-term contracts. All plans are month-to-month (or annual with a 20% discount). You can cancel at any time with 30 days notice.

What is included in "technical support"?+

Technical support covers software updates, security patches, plugin management, bug fixes, uptime monitoring, and help with any website-related issues. Higher plans include 24/7 phone and chat support with a dedicated account manager.

Do I own my website and domain?+

Yes, you own your domain and all website content completely. If you ever decide to leave, we'll help you migrate everything to a new host at no extra charge.

How long does it take to launch my website?+

Most Starter and Growth sites launch within 5-10 business days. Professional sites typically take 2-4 weeks, and Enterprise projects are scoped individually. We'll give you a clear timeline in your onboarding call.

Can I add extra services not in my plan?+

Absolutely. You can add individual services like the E-commerce add-on, extra content packages, or paid media management to any plan. We'll always give you a clear quote before any additional work begins.

Let's Talk

Ready to grow your business online? Get in touch for a free, no-obligation consultation.

Get Your Free Consultation

We'd Love to Hear From You

📍

Global Offices

🇬🇧 London HQ: 12 Digital House, Shoreditch, EC2A 4BX
🇷🇼 Kigali: KG 11 Ave, Kiyovu, Kigali, Rwanda
🇺🇬 Uganda: Plot 15, Kampala Road, Kampala
🇸🇸 South Sudan: Juba City Centre, Juba

📞

Phone

+44 7484 878778
Mon – Fri, 9am – 6pm

💌

Email

hello@mpicsdigital.com
We reply within 2 business hours

🌐

Social

@MPICSDigital on LinkedIn,
Instagram, X & Facebook

⚡ Book a Slot Directly

Prefer to book a call straight away? Use our calendar to pick a 30-minute discovery slot at a time that suits you.

Book a 30-Min Call 📅
MPICS Support
Online now
MP
Hi there! 👋 Welcome to MPICS Digital. I'm here to help you find the perfect web solution for your business. What can I help you with today?

Partner With Us

Earn commission by referring businesses to MPICS Digital — or join as an official agency partner and build a recurring income stream alongside your existing work.

💰
Up to 20%
Commission per referral
🔁
Recurring
Monthly income for life of client
🌐
4 Countries
UK, Rwanda, Uganda, South Sudan
⚡
Instant
Tracking dashboard & payouts

Two Ways to Partner
With MPICS Digital

Whether you want to refer the odd client or build a full reseller business — we have a programme for you.

👋

Referral Partner

Simply refer a business to MPICS Digital using your unique link or code. When they sign up, you earn a commission — no sales experience needed, no minimum requirements.

💰 Commission Structure
Website plans (Starter & Growth) 10% recurring
Professional & Enterprise plans 15% recurring
AI Telephone Answering plans 15% recurring
Mobile App & Custom projects 10% one-off
  • ✓Unique referral link & tracking dashboard
  • ✓Commission paid monthly via bank transfer
  • ✓No minimum referrals required
  • ✓60-day cookie window
  • ✓Free marketing assets & support
Apply as Referral Partner
Best for businesses
🏛

Agency / Reseller Partner

Resell MPICS Digital services under your own brand or alongside your existing offering. Ideal for freelancers, consultants, marketing agencies, IT firms, and business coaches.

💰 Commission Structure
All monthly subscription plans 20% recurring
AI Telephone & chatbot services 20% recurring
Mobile app & custom projects 15% one-off
IT & AI training programmes 15% one-off
  • ✓White-label options available
  • ✓Dedicated partner dashboard
  • ✓Priority support & account manager
  • ✓Co-branded marketing materials
  • ✓Monthly commission statements
  • ✓Listed on mpicsdigital.com partner directory
Apply as Agency Partner

See What You Could Earn

Use the calculator below to estimate your monthly commission income.

Configure Your Referrals
Estimated Monthly Commission
£71
per month, recurring
Annual income
£852
From website plans
£60
📈 Growth tip: Refer just 5 Professional plan clients and earn £199+/month in recurring commission — fully passive after the initial introduction.
Apply to Partner Programme ➜

Simple. Transparent. Rewarding.

01

Apply Online

Fill in the short application form. We review all applications within 2 business days and send your welcome pack.

02

Get Your Link

Receive your unique referral link, promo code, and access to your partner dashboard where you can track clicks and sign-ups in real time.

03

Refer & Earn

Share your link via email, social media, website, or in-person. When a referred client signs up and pays, your commission is confirmed.

04

Get Paid

Commissions are calculated on the 1st of each month and paid within 5 business days via bank transfer. No minimum payout threshold.

Perfect for These Professionals

💻Freelance designers & developers
📈Marketing consultants
🏫Business coaches & trainers
💼Accountants & solicitors
🏛IT companies & MSPs
🗣Social media managers
🏦Community organisations
📣Influencers & content creators

Ready to Start Earning?

Join our partner programme today. It takes 2 minutes to apply and you could be earning commission within the week.

Apply Now — It's Free

● No joining fee  |  ● No minimum referrals  |  ● Monthly payouts

Privacy Policy

Last updated: 1 May 2026  |  MPICS Digital Ltd  |  mpicsdigital.com

🇪🇺
GDPR Compliant

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU GDPR where applicable. MPICS Digital Ltd is registered as a Data Controller with the Information Commissioner's Office (ICO), United Kingdom.

1. Who We Are

MPICS Digital Ltd ("MPICS Digital", "we", "us", or "our") is a company registered in England and Wales. We operate globally with offices in London (HQ), Kigali (Rwanda), Kampala (Uganda), and Juba (South Sudan). Our principal place of business is 12 Digital House, Shoreditch, London, EC2A 4BX, United Kingdom.

Data Controller contact: hello@mpicsdigital.com | +44 7484 878778

2. What Personal Data We Collect

We collect personal data you provide directly to us and data collected automatically when you use our website or services:

Identity Data: First name, last name, business name, job title.
Contact Data: Email address, telephone number, postal address.
Technical Data: IP address, browser type and version, time zone, operating system, device identifiers, cookies.
Usage Data: Pages visited, time on site, click paths, referral sources.
Marketing & Communications Data: Preferences for receiving marketing, communication history.
Financial Data: Billing details and payment records (processed via PCI-DSS compliant third-party processors — we do not store full card numbers).

3. Legal Basis for Processing (UK GDPR Article 6)

We only process your personal data where we have a lawful basis to do so:

ConsentWhere you have opted in to marketing communications or non-essential cookies.
ContractWhere processing is necessary to perform our services agreement with you.
Legal ObligationWhere we must comply with UK law, including financial record-keeping.
Legitimate InterestsWhere necessary for our business operations, provided your rights are not overridden.

4. How We Use Your Data

We use your personal data to: deliver and manage the services you have subscribed to; communicate with you about your account, invoices, and support requests; send marketing and promotional communications where you have consented; improve our website and services through analytics; comply with legal and regulatory obligations; prevent fraud and ensure the security of our systems; and respond to enquiries submitted via our website contact form or chatbot.

5. Cookies

We use cookies and similar tracking technologies on mpicsdigital.com. You can control cookie settings through your browser.

EssentialRequired for the website to function. Cannot be disabled.
AnalyticsHelp us understand how visitors use our site (e.g. Google Analytics). Require consent.
MarketingUsed to display relevant adverts and track campaign performance. Require consent.

6. Data Sharing & Third Parties

We do not sell your personal data. We may share it with carefully selected third parties who assist us in delivering our services, including cloud hosting providers, payment processors, email delivery platforms, analytics tools, and CRM software. All third-party processors are contractually bound by GDPR-compliant Data Processing Agreements (DPAs). Where data is transferred outside the UK/EEA, we ensure adequate safeguards are in place (e.g. Standard Contractual Clauses).

7. International Data Transfers

As a company operating in the UK, Rwanda, Uganda, and South Sudan, some data may be transferred internationally. For transfers from the UK/EEA to countries without an adequacy decision, we rely on Standard Contractual Clauses (SCCs) approved by the ICO and the European Commission. We ensure all our offices handle data in accordance with UK GDPR standards.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. Client data is retained for 7 years after the end of a subscription for tax and legal purposes. Marketing data is retained until you withdraw consent. Website analytics data is retained for 26 months.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

✓ Right of AccessRequest a copy of the data we hold about you.
✎ Right to RectificationRequest correction of inaccurate or incomplete data.
🗑 Right to Erasure"Right to be forgotten" — request deletion of your data.
🔒 Right to Restrict ProcessingRequest we limit how we use your data.
📤 Right to Data PortabilityReceive your data in a machine-readable format.
🚫 Right to ObjectObject to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, contact our Data Protection Officer at hello@mpicsdigital.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption, access controls, regular security audits, staff training, and incident response procedures. In the event of a data breach likely to result in risk to your rights, we will notify the ICO within 72 hours and affected individuals without undue delay.

11. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately at hello@mpicsdigital.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at mpicsdigital.com/privacy. Material changes will be communicated by email to active clients.

Contact our Data Protection Officer:
MPICS Digital Ltd, 12 Digital House, Shoreditch, London, EC2A 4BX
Email: hello@mpicsdigital.com  |  Phone: +44 7484 878778

Terms & Conditions

Last updated: 1 May 2026  |  MPICS Digital Ltd  |  mpicsdigital.com

Please read these Terms carefully. By accessing mpicsdigital.com or subscribing to any MPICS Digital service, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

1. Definitions

"Company" means MPICS Digital Ltd, registered in England and Wales. "Client" means any individual or entity subscribing to or purchasing our services. "Services" means web design, development, digital marketing, hosting, mobile app development, technical support, and any other services provided by MPICS Digital. "Agreement" means these Terms together with any Service Order Form or Proposal agreed between us. "Website" means mpicsdigital.com.

2. Services & Subscriptions

2.1 MPICS Digital provides digital services on a monthly or annual subscription basis as described on our Pricing page. All subscriptions include managed hosting, domain registration, SSL, and technical support as specified per plan.

2.2 Services begin upon receipt of payment and a signed/accepted Service Order. We will use reasonable skill and care to deliver all services within agreed timelines, subject to the Client providing timely content, feedback, and approvals.

2.3 We reserve the right to modify, improve, or discontinue any aspect of our services with reasonable notice. Material changes to subscription inclusions will be communicated at least 30 days in advance.

3. Payment Terms

3.1 All fees are as quoted on our website or in your Service Order and are exclusive of VAT where applicable. Monthly subscriptions are billed in advance on the same date each month. Annual subscriptions are billed annually in advance.

3.2 Payment is due within 7 days of invoice. We accept payment by bank transfer, credit/debit card, and other methods specified at checkout. Late payments may incur interest at 8% per annum above the Bank of England base rate under the Late Payment of Commercial Debts Act 1998.

3.3 We reserve the right to suspend services if payment is more than 14 days overdue, with written notice. Suspended services may be restored upon full payment of outstanding amounts.

4. Cancellation & Refunds

4.1 Monthly subscriptions may be cancelled with 30 days written notice. Annual subscriptions cancelled within 14 days of commencement are eligible for a full refund. After 14 days, annual subscriptions are non-refundable but services will continue to the end of the paid period.

4.2 Custom development projects (including mobile apps) are subject to milestones. Payments for completed milestones are non-refundable. Work-in-progress will be charged on a pro-rata basis upon cancellation.

4.3 Upon cancellation, we will assist with migration of your website, data, and domain to a new provider at no additional charge, provided all outstanding invoices are settled.

5. Client Obligations

The Client agrees to: provide accurate and complete information necessary for service delivery; supply content, images, and materials in a timely manner; review and approve deliverables within the timeframes stated in the project brief; ensure all content supplied does not infringe third-party intellectual property rights; and not use our services for any unlawful, harmful, or fraudulent purpose.

6. Intellectual Property

6.1 Upon full payment of all fees, the Client owns all custom design and development work specifically created for them under this agreement. MPICS Digital retains ownership of all pre-existing tools, frameworks, templates, methodologies, and know-how used in delivering the services.

6.2 MPICS Digital may include the Client's project in its portfolio and use it in marketing materials unless the Client requests confidentiality in writing.

6.3 The Client warrants that all content, images, and materials supplied to MPICS Digital are owned by the Client or properly licensed, and indemnifies MPICS Digital against any third-party intellectual property claims arising from Client-supplied content.

7. Hosting, Domain & Uptime

7.1 We target 99.9% uptime for hosted services, excluding scheduled maintenance (communicated in advance) and events beyond our reasonable control. Uptime is measured monthly excluding planned maintenance windows.

7.2 Domain registrations are made in the Client's name. Upon cancellation, the Client may transfer the domain to another registrar. MPICS Digital is not liable for domain registration failures due to third-party registrar errors.

7.3 Daily backups are performed and retained for 30 days. We will use reasonable endeavours to restore lost data from backups, but cannot guarantee complete data recovery in all circumstances.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, MPICS Digital's total liability for any claim arising under or in connection with these Terms shall not exceed the total fees paid by the Client in the 12 months preceding the claim.

8.2 We are not liable for indirect, consequential, special, or incidental damages, including loss of revenue, profits, data, or business opportunity, even if advised of the possibility of such damages.

8.3 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed by the other party in connection with these Terms, and not to disclose such information to third parties without prior written consent, except as required by law. This obligation survives termination of the agreement for 3 years.

10. Data Protection & GDPR

Both parties shall comply with all applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018. Where MPICS Digital processes personal data on behalf of the Client in delivering our services, MPICS Digital acts as a Data Processor and the Client acts as the Data Controller. The parties shall enter into a Data Processing Agreement (DPA) as required by UK GDPR Article 28. Our full Privacy Policy governs how we collect and process personal data on our own behalf and is available at mpicsdigital.com/privacy.

11. Force Majeure

Neither party shall be liable for delay or failure to perform obligations due to circumstances beyond their reasonable control, including but not limited to natural disasters, war, civil unrest, pandemic, government restrictions, power outages, or third-party infrastructure failures. The affected party shall notify the other promptly and both parties will use reasonable efforts to mitigate the impact.

12. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the exclusive jurisdiction of the courts of England and Wales. For clients based in Rwanda, Uganda, or South Sudan, we will consider alternative dispute resolution mechanisms appropriate to those jurisdictions where required by local law.

13. Amendments

We reserve the right to amend these Terms at any time. Changes will be posted at mpicsdigital.com/terms with the updated date. Continued use of our services after any such changes constitutes your acceptance of the new Terms. Existing clients will be notified of material changes by email with 30 days advance notice.

Questions about these Terms?
Contact us at hello@mpicsdigital.com  |  +44 7484 878778
MPICS Digital Ltd, 12 Digital House, Shoreditch, London, EC2A 4BX, United Kingdom

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